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How it works

Four steps, no guesswork.

STEP 01

Tell us what happened

Call, message, or walk in. Describe the fault and we'll tell you straight away whether it's worth fixing.

STEP 02

We diagnose it

A full diagnostic to confirm the fault and catch anything hiding behind it. The diagnostic fee is waived when you go ahead.

STEP 03

You approve the price

Nothing gets opened up further until you say yes. If we find something extra mid-job, we call before continuing.

STEP 04

Collect and check

We test it in front of you before it leaves the counter. Fixes carry a 1-month checking warranty; device sales carry 90 days.

Not sure which one you need?

Describe it and we'll point you to the right fix.

Talk to our tech team
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